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Introducing Shop Management SE v6…
Shop Management SE is a new technology platform which improves upon ShopKey’s existing industry-standard Shop Management v5 software. Through the steady introduction of ground-breaking advancements, Shop Management v5 has for years helped to increase the productivity of thousands of repairRun System Check shops like yours. The new technology groundwork of Shop Management SE will allow ShopKey to continue far into the future with that same tradition of advancement.
What's new in Shop Management SE 6.4
  • Microsoft Windows® 7 and 64-bit operating system compatibility.
  • SQL database allowing wireless connectivity.
  • In addition to all the online parts catalogs available in Shop Management 5.9, Shop Management SE also integrates with many new catalogs including CARQUEST WebLink v2, Autoi (often used by Federated Auto Parts), and the MORE catalog for ordering factory dealership parts.
  • VIN decoding through CARFAX.
  • Quick access buttons to tab between Management system and ShopKey5.com/OnDemand5.com.
  • Integrated e-mail function for easy e-mailing of estimates, repair orders, and invoices to customers.
  • Custom Shop logo printed on estimates, repair orders, and invoices.
  • WIP (Work in Progress) - Columns are easily sortable, searchable, and can be dragged and dropped into place.
  • WIP (Work in Progress) – Individual cells can be edited on the fly.
  • User definable vehicle notes categories.
  • Repair Order locking to prevent two users from editing the same record at the same time.
  • Online Help system and Training Videos.
  • Installation and lease license extension performed via internet.
Important facts to know about converting to Shop Mangement SE 6.4
  • Converting to Shop Management SE v6 from Shop Management v5 (5.7 or above) is an easy automated process, but the database conversion can take some time depending on the size of your existing database and the speed of your computer. The conversion process works in one direction only, it’s not possible to convert a SE v6 database into a v5 database.
  • Shop Managment SE is available by rental only. Ownership of the software is not an option as it was with Shop Management v5.
  • Because of its SQL database, Shop Management SE requires a modern computer running Microsoft Windows XP, Windows Vista, or Windows 7. Windows 2000 is not supported (Refer to System Requirements).
  • Shop Management SE requires an “always on” internet connection for license extension. High-speed internet is required for integration with ShopKey5.com, and online parts catalog ordering. Integration with ShopKey5 desktop or disc based parts catalogs is not an option.
  • QuickBooks integration is currently under development but is not available for SE users at this time.
  • Integration with 3rd party CRM programs may not be available.
Customer responsibilities in upgrade process
  • A customer must make the request to upgrade to Shop Management SE from Shop Management v5. ShopKey is not automatically shipping upgrade discs to customers at this time.
  • Before submitting a request to upgrade using the form on this website, a customer should run the system check available on this website. This system check needs to be run on each computer which will run Shop Management SE. The customer should not attempt to install Shop Management SE on computers that don’t meet minimum system requirements as the program will not run properly in that case.
  • The customer must recognize that this is a significant software upgrade/installation that may take some time to perform. It is much more involved than the Super Charge updates for Shop Management v5 that the customer may be familiar with installing.
  • There are a number of settings that cannot be converted during the installation process due to design differences between the two systems. The customer will have to configure these settings after conversion. These are: setup of user profiles/security, selection of printers for each workstation, and selection of end-of-day reports to be printed.
  • Many shop configuration settings are transferred, however, after installation the customer needs to review the Setup areas of Shop Management SE, including Shop Data, Standard Tables, and Standard Descriptions to ensure the product is configured as expected.
  • The upgrade process is straightforward when the provided instructions are followed, and customers should be able to perform this process unassisted. However, if technical issues do arise they are likely to require the expertise of ShopKey’s specialized technical support staff rather than the local field sales representative. The customer must be willing to work with ShopKey’s technical support staff who can provide assistance over the phone and by remotely accessing the customer’s computer through the internet.
  • Shop Management SE includes connectivity with many new catalogs. These catalogs require setup that involves the cooperative effort of the customer and the catalog provider/parts partner. ShopKey tech support can assist the customer in the setup of the catalogs once the necessary credentials have been obtained from the catalog provider/parts partner.
System Requirements
    Minimum System Requirements
  • Any 32 or 64-bit edition of Microsoft ® Windows® XP SP3*, Windows Vista™ SP3*, Windows® 7 or Windows® 8. Windows Server not currently supported.
  • Intel® Pentium® 4 CPU or equivalent
  • Two Gigabytes (GB) Random Access Memory (RAM) is required for the computer running the Host/Server software. One Gigabyte RAM is required for any computer running only the Workstation software.
  • 8 Gigabytes of available hard disk drive space
  • 17” color monitor 1024 x 768 resolution
  • Dual Layer DVD-ROM Drive
  • Keyboard
  • Mouse
  • Inkjet printer or Laser Printer (Due to the large variety of printers available we cannot guarantee that every printer will be compatible with our software.)
  • Internet Connectivity
  • Internet Explorer® 6.0 or 7.0. (Note: IE 6.0 will automatically be installed if a supported browser is not present.)
    Optimum System Requirements
  • Any 32 or 64-bit edition of Microsoft ® Windows® XP SP3*, Windows Vista™ SP3*, Windows® 7 or Windows® 8. Windows Server not currently supported.
  • Intel® Pentium® 4 CPU or equivalent
  • More than two Gigabytes (GB) Random Access Memory (RAM) is highly recommended on the computer running the Host/Server software in a multi-computer environment. RAM may need to be increased on the Host/Server as the number of connected Workstations increases. Performance may be gained on individual Workstations as the RAM is increased above one Gigabyte.
  • 80 Gigabytes available hard disk drive space
  • 19” color monitor 1280 x 1024 resolution
  • Dual Layer DVD-ROM Drive
  • Keyboard
  • Mouse
  • Sound Card and speakers (For training videos)
  • Inkjet or Laser printer (Due to the large variety of printers available we cannot guarantee that every printer will be compatible with our software.)
  • 2 GB USB Thumb Drive, Flash Drive or similar device to store daily database backups
  • A UPS (Un-interruptible Power Supply) is highly recommended.
  • Broadband Internet Connection
  • Internet Explorer® 7.0.

Networking Requirements
Network connectivity is required if you will be using your Shop Management system on multiple computers. For network setups with access to the internet, a commercial firewall and antivirus application is highly recommended. We also recommend the services of a professional network administrator in configuring your network environment.

  • Any 32 or 64-bit Edition of Microsoft ® Windows® XP SP2*, Windows Vista™ SP2*, or Windows® 7
  • Commercial Grade 100 MB/sec or faster Network Card
  • TCP/IP network protocol
  • Wireless connectivity is supported using 802.11g or faster
  • A computer dedicated to hosting the database should be considered when 5 or more concurrent workstations will be connected. Network Domains are not supported.
*Note: Windows XP and Windows Vista must be Service Pack 2 (SP2) or greater Disclaimer: The minimum requirements listed above apply to the current set of applications. These requirements may not be compatible with future software releases.

Please use the form below to request your *Free Upgrade.

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